Contact us

 Please note: We are currently experiencing a slight delay in order processing as our small team is short-staffed due to the flu. If your order is behind in shipping out rest assured we are still processing it and it will ship as soon as possible. Please do not reach out about the status of your order - we will not respond to any emails regarding order status at this time to focus on processing more orders as quickly as possible. Your tracking number will be emailed to you as soon as the package is en route. We apologize for the delay and thank you for your understanding!

- San Pedro Source

Have a question? Check out our FAQs page—we’ve answered the most common questions there, and it might save you time!

Orders ship in 1 to 5 business days, and you’ll receive a tracking number via email once your order is on its way. If your order is marked as delivered but hasn’t arrived, please allow 24 hours before reaching out—packages often show up within that time. If not, we’re here to help!

Still need to reach us? Fill out the contact form below or email us at info@sanpedrosource.com. Please include your Order Number, any Address Updates, and photos if your cactus arrived damaged or you think it will be helpful for us to see. We’ll get back to you within 1 to 2 business days.

We kindly ask for your patience and understanding during this busy season, as shipping carriers may experience delays beyond our control. Rest assured, we’re here to support you every step of the way to ensure your cacti arrive happy and healthy!

Important Holiday Shipping Dates 🎁

• Place orders by December 13 for delivery before Christmas.

• No shipping from December 22 through January 2. Orders placed during this time will begin processing on January 6.